Medicare Advantage Members (Devoted Health) – Insight Study
About this role
Mercor is conducting a paid research study in collaboration with a leading AI research lab focused on improving healthcare and member experiences. We are seeking current or former Devoted Health Medicare Advantage members/Age 64+ to participate in a short online survey about their experience with their health plan. Participants will share perspectives on plan enrollment, benefits, member support, and day-to-day healthcare experiences. Insights gathered will help inform the development of AI tools designed to improve how health plans serve their members. Responsibilities Participants will be asked to: - Complete a structured ~20-minute online survey - Provide a mix of multiple-choice answers and short voice-recorded responses (approximately 10 voice responses) - Share perspectives on their experience as a Medicare Advantage plan member - Submit all responses within the given timeline Requirements - Based in the United States - Age 64+ / Medicare-eligible - Currently or previously enrolled in a Devoted Health Medicare Advantage plan - Comfortable providing voice-recorded responses - Access to a microphone and a quiet environment - Able to independently complete a ~20-minute online survey Engagement Details - Format: Online survey (voice-recorded responses + multiple-choice questions) - Duration: Approximately 20 minutes - Compensation: One-time payment upon successful verification of the submission - Location: Remote (United States) Why Participate - Contribute to research shaping the next generation of healthcare AI tools - Share your real-world experience as a Medicare Advantage plan member
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